Manage locations, rooms, and closed dates

Keep scheduling locations accurate and use closed dates to prevent new bookings without silently changing appointments that already exist.

Available to

Owners, admins, and staff with Facilities access can review these settings. Room management can be unavailable on plans that do not include rooms.

Before you start

Know each location’s name, type, address or region, timezone, and the rooms used for scheduling. For a closure, confirm the full date range and decide how the school will handle existing appointments.

Steps

Locations and rooms

1. Open Settings → Facilities → Locations.
2. Select Add location, choose School Location or Performance Location, enter its details, and save.
3. Open Rooms and select Add room under the correct teaching location.
4. Enter the room name, capacity or rules, and status.
5. Use Duplicate room when another room should start with the same setup, then review the copied details before saving.

Closed dates

1. Open Closed Dates.
2. Enter the Start date, End date, and a clear Label, such as “Winter break.”
3. Add another range if needed, then select Save closed dates.
4. Review the appointment count shown beside each saved range.
5. If appointments already fall in the range, select Cancel all appointments only when every active appointment shown in the count should be cancelled.

Blocked time

1. Review Blocked Time for one-off blocks and studio closures created from Calendar.
2. Open a block to change its time or scope, or delete it only when the calendar should become available again.

What happens next

Locations and rooms become available to scheduling where their status and plan allow. Closed dates stay unavailable across dashboard and portal booking windows. If you confirm Cancel all appointments, every active appointment in that range is cancelled without credits or participant notices.

If you do not see this option

Your role or plan may not include Facilities or Rooms. If Save closed dates is unavailable, finish or remove the incomplete range first. Ask an owner or admin before changing plan access.